SMS

Now you can take advantage of SMS messaging with a more connected, coordinated, and intelligent approach. Urban Airship SMS is integrated into our Digital Growth Platform, giving your marketing teams a centralized interface for managing all digital engagement channels effectively.

Benefits

  • SMS is now integrated into our scalable, enterprise-grade Digital Growth Platform to give you a trusted and efficent centralized interface for managing all of your digital engagement channels.
  • Drive mobile wallet and app acquisition.
  • Refine your customer engagement strategy with yet another reliable communication channel, in addition to apps, web, and email.
  • Automate channel selection with AI-powered Orchestration.

Use Cases

Commercial Campaigns

  • Retail: Drive in-store traffic, boost in-store revenue, increase order size, ignite repurchase.
  • Sports and Entertainment: Drive engagement at a venue, including coupons, promotions of venue facilities or sponsor experiences.
  • Media: Re-engagement - get users back into the app.

Transactional SMS

  • Retail: Order confirmations, shipping confirmations, notices of orders ready for pickup.
  • Insurance: Claims receipt, appointment scheduled, claims update, etc.
  • Banking: Deposits, balance information.

Mobile Wallet Pass Delivery

  • Retail: Loyalty card delivery.
  • Airlines: Mobile boarding pass delivery.
  • Sports/Entertainment: Ticket delivery (if ticketing is direct via the brand and not through a service like Ticketmaster).

Resources

To get started with Urban Airship SMS, contact your Account Manager to provision the service. Check out our SMS Getting Started Guide and API reference: