SMS

Now you can take advantage of SMS messaging with a more connected, coordinated, and intelligent approach. Airship SMS is integrated into our Digital Growth Platform, giving your marketing teams a centralized interface for managing all digital engagement channels effectively.

Benefits

SMS is now integrated into our scalable, enterprise-grade Digital Growth Platform to give you a trusted and efficent centralized interface for managing all of your digital engagement channels.
Drive mobile wallet and app acquisition.
Refine your customer engagement strategy with yet another reliable communication channel, in addition to apps, web, and email.
Automate channel selection with AI-powered Orchestration.

Use Cases

Commercial Campaigns

Retail: Drive in-store traffic, boost in-store revenue, increase order size, ignite repurchase.
Sports and Entertainment: Drive engagement at a venue, including coupons, promotions of venue facilities or sponsor experiences.
Media: Re-engagement - get users back into the app.

Transactional SMS

Retail: Order confirmations, shipping confirmations, notices of orders ready for pickup.
Insurance: Claims receipt, appointment scheduled, claims update, etc.
Banking: Deposits, balance information.

Mobile Wallet Pass Delivery

Retail: Loyalty card delivery.
Airlines: Mobile boarding pass delivery.
Sports/Entertainment: Ticket delivery (if ticketing is direct via the brand and not through a service like Ticketmaster).

Resources

To get started with Airship SMS, contact your Account Manager to provision the service. Check out our SMS Getting Started Guide and API reference: