Use the Message Workflow to send a push notification, in-app message,
a Message Center message, or any combination of the three. Learn more in
Message and Workflow Types and the
Workflow Overview.
If you are sending Web, SMS, or Email notifications, please see:
Open your project from the
dashboard,
then click Create and select the Message workflow.
Audience
Optionally modify which Channels are included in your audience.All
mobile app channels configured for your project
will be listed and enabled by default, but you can toggle to limit your
audience to specific channels. You must select at least one.
Features and options are reduced to those common to all selected
channels.
Select the radio button for your desired recipient group.
All Users sends the message to your entire audience.
Target Specific Users lets you create a recipient group based on
segmentation data. See:
Target Specific Users.
Test Users are predefined recipient groups. After choosing Test Users,
select from the Test Groups dropdown menu that appears. See:
Audience: Test Groups.
Choose which
message type to send,
or choose Silent Push Notification to send a push without notification text.Click Continue to confirm your choices.
Note
When Web Browsers, an Open Channel, and/or Windows is the only enabled
channel, the only available message type is Push Notification.
When Web Browsers or an Open Channel and an app channel other
than Windows are enabled, you have the option to combine the Push
Notification with an In-App Message.
Enter the text that will display in your message. A preview will
display as you type.
Tip
When you combine SMS, Email, or Open Channels with additional channels,
the content is configured on separate tabs.
Note
If you chose to combine a Push Notification and In-App Message, an
In-App Message Text
section appears below the message
truncation indicator.
By default, the In-App Message's alert text is the same as the Push
Notification text. If you'd prefer to use a different message, select the
radio button for Write alternative, and enter your text in the box that
appears below.
The Message Actions listed in the dropdown menu differ depending on which
message type you chose and if you chose to combine message types. See:
Message Reference: Actions.
Schedule: Enter a date in YYYY-MM-DD format and make your selections
from the dropdown menus.Optionally check the box for Delivery By Time Zone. For example, a push
notification scheduled for 9 a.m. will arrive for people on the east coast at
9 a.m. Eastern Time, in the midwest an hour later at 9 a.m. Central Time, then
on the west coast two hours after that, at 9 a.m. Pacific Time.
Optimize: Enter a date in YYYY-MM-DD format. iOS, Android. and Amazon only.We recommend scheduling at least three days in advance due to the combination
of time zones and optimal times. If your audience is more localized, e.g.,
only in the United States or in a certain European region, less lead time is necessary.
Note
Send Time Optimization
is one of our Predictive features. Please contact your Urban Airship Account
Manager to purchase.
Review the device preview and message summary. Click the arrows to
page through the various previews.
The channel and display type dynamically update in the dropdown menu
above. You can also select a preview directly from the dropdown menu. The
Open Channel preview is a data table containing the selections and content
that will be sent for the Open Channel message. If you would like to make changes, click the associated step in the progress
header, make your changes, then return to Review.
Send your message! Click Send or Schedule at the
bottom of the window.