The Project Dashboard: Passes

The dashboard is the Urban Airship web interface located at It has two levels:

  1. A list of all your messaging and wallet pass projects.
  2. An individual messaging or wallet pass project, after you've opened it from the list of all your projects.

This document explains the project dashboard for passes. See also:

Dashboard elements

The header shows the project name and the pass type name and icon. To switch between your six most recent projects, click the arrow next to the project name, then select from the list. A link to return all your projects is at the bottom of the list. You can also return to all your projects by clicking the Urban Airship logo at the top of the page.

To create a new template, click New Template, then choose a template type. See: Project and Template Tutorial: Create a Template.

Share Project

If you are a Wallet admin, you can grant your team members access to your projects. You will see Share next to New Template.

  1. Click Share in the project header.
  2. Enter the username or email address of your team member, then click to choose from found matches.

    Projects can only be shared with existing team members. If no matches are found, you must first send an invitation to join your team.

  3. Click the Share button to save your changes.

The next time the team member loads the project dashboard, the newly shared project will be listed.

Revoke Access

  1. Click Share in the project header.
  2. Under Current Team, click the X next to the name of the team member to be removed.

    Admin accounts will appear in grey and cannot be removed from a project.

  3. Click the Share button to save your changes.

The next time the team member loads the project dashboard, the project will no longer be listed.

  • Templates are the basis of the graphic interface of the Wallet template editor, and they control the layout of fields. A project can have multiple templates.

  • Reports show activity per template.

  • Triggers let you display content based on location or date.

  • Segments are used to update passes based on user tags.

  • Settings is where you manage the project's details, barcode, certificates, and Associated App IDs. The project's API key and secret are also available in the Settings menu.

Pass Counts

These metrics reflect the current count of passes rather than net pass activity. For example, if a user adds a pass, then removes the same pass, then adds the pass again, the Passes Installed count increases by one, while the Passes Removed count stays constant.

  • Passes Created: The pass has been created but has not yet been added or deleted.

  • Passes Installed: The pass has been installed by the end user and has not been removed or deleted.

  • Passes Removed: The pass has been removed by the end user and not deleted. Deleted passes are removed from the Wallet platform but remain on the end user's device. Only end users can remove the pass. If a pass has been deleted, you will not have the ability to send any updates to the pass.


The Created metric only tracks Apple Wallet users.

Templates Summary

The summary is a per template breakdown of the same metrics in the pass counts above. The template name is followed by its ID and platform. Click a template name or the histogram icon at the end of a row to open its Activity Report.