We are pleased to announce the latest major upgrade to Reach: Segmentation. Now you can target specific groups of users by tags, using boolean operators to define your segments. Available via our UI and API, segmentation lets you quickly and easily create campaigns that deliver targeted updates and messages. This release represents another move towards feature parity between Reach and Engage. You might even call it a trend. Stay tuned for more.
Reach is now officially integrated into the Urban Airship dashboard user interface at go.urbanairship.com. Now you can expect a unified design experience across all of our products by accessing the Reach UI from the top navigation along with our flagship Engage product and Connect and Insight, our mobile data and anaylytics tools. To get a feel for our new dashboard, head over to the Reach Dashboard Overview. You will be directed to the new interface next time you log in.
It’s time to go multicert in Reach! It may not be as much fun as multiball in pinball, but we’re happy to bring you the ability to maintain multiple Apple Pass Type certificates in your account and select the certificate you want to use per project. Read about Certificate Management, as well as the new options introduced. See Dashboard: Settings: Project Details to learn how to select a certificate at the project level.
Create new Reach projects even faster — now you can name the project, and choose the pass and barcode types, all from a single screen. As you make your selections, a summary and mobile screen preview update in the sidebar. See the updated steps in Design Passes: Create a New Project. If you’re new to Reach, our full Reach User Guide is here.
We are pleased to announce the beta release of the Reach Python Library. The library currently supports the following requests: Get/create/update/delete passes and templates List passes and templates Add/remove locations from passes and templates Duplicate templates For details and a full listing of supported requests, please visit the library documentation. The source code is available on GitHub.
We’re excited to announce a new method for generating and distributing passes for Android Pay and Apple Wallet. Supported on both iOS and Android, Dynamic Links simplify pass creation and download for your users. Passes are created on-the-fly when you distribute the pass download URL for your Reach iOS or Android template. See Dynamic Links to find out more.
We now support batch uploading for Android Pay passes. See CSV Batch Importer for details. iOS users will notice a minor change in the way CSV files are processed. Previously, the processed file included two additional columns: Pass ID Download URL As of this update, you will only receive one new column: Download URL, formatted as URL appended by internal ID.
Android Pay Deep Linking Distributing passes for Android Pay just got a lot easier. Until now, distributing a pass required a user to access a landing page via their browser. Now, downloading Android Pay passes will “just work.” As with iOS, no additional development is required to support a landing page for the URL. Just pass along the publicURL that you get when you create or update the pass with our Wallet API.
1D Barcode Support We added 1D barcode support (Code 128) for Apple Wallet. 1D barcodes are only supported on iOS 9 devices and above. For more information about supported barcodes, see the Create Project section of our Wallet documentation.
Migrate Parse Apps to Urban Airship Update: Parse no longer supports the access of your data. See their archived Migration Guide If you’re looking for Parse alternatives for push notifications, please visit our docs home page. SDK SDK 7.0.0 We’re excited to announce the release of the 7.0.0 SDK versions for iOS and Android, featuring Out-of-the-Box Message Center. For details on upgrading to the new SDKs, see: SDK Migration Guides.
Insight We are happy to announce the release of Urban Airship Insight, a mobile marketing intelligence tool: Insight provides a series of dashboards, each containing several reports. Our release offerings include: Overview: View summary data on direct opens and active user count. Lifecycle: Understand the motivations behind new users, monthly active users, and unistalls of your app. Messages: View the performance of your messaging campaigns.
Automation Automation Limits Knowing when not to send a message can be as critical to your messaging campaigns as knowing when to send one. At Urban Airship, we understand the delicate balance between under- and over-engagement. And we are excited to announce the release of Automation Limits, a new app-level control option for Automated Messages. Automation Limits give you another tool to manage the engagement balance, beyond the message-level limits that exist today.
Wallet Studio Dashboard We have redesigned the Wallet Studio Dashboard: For details, please see the Wallet Dashboard documentation. Automation UI We’ve added the ability to search through and filter your automated messages on the dashboard. To use this new feature, navigate to Messages » Messages Overview, and click on the Automated tab: At the top of the page you should see a search bar and a collection of filters.
SDK We’re happy to announce the release of the Urban Airship SDK version 6.1.0, which provides additional support for our spring release features. Highlights include: Tag Groups You can now easily add or remove tags to/from Tag Groups via the SDK. This functionality allows you to coordinate tag events that occur on the device with tag groups that may be primarily managed in a different database, e.g., a customer loyalty program.
Mobile Data Bridge We are happy to announce the release of Mobile Data Bridge, a major update to the Urban Airship audience management toolset. The two main features of Mobile Data Bridge are Named Users and Tag Groups. Named Users are a system for mapping customer-chosen IDs to channels. Named Users supersede aliases, our previous CRM-mapping standard. Named Users Like aliases, Named Users represent users, i.e., devices. You may associate multiple Channel IDs with a single Named User ID, and when you push to a Named User ID we will send to each device associated with that ID.
SDK We are very excited about the 6.0 release of both our iOS and Android/Amazon SDKs. The 6.0 release on March 31st lays the groundwork for 3 major new product releases: In-App Messaging Mobile Data Bridge Location Triggers You’ll be hearing a lot more soon about all 3 of these new features (which you may have read about previously in our Mobile World Congress press release) as they approach general availability and full support in the Urban Airship web application.
iOS 8 New Feature Roundup On September 17th, we made publicly available two major components of our iOS 8 feature support: iOS SDK version 5.0 API support for Interactive Notifications Coming in October, we will launch support for the use of these features in the Urban Airship web application as well as SDK and API support for the features on Android and Amazon with a new, combined Android/Amazon SDK.
Wallet Beacon Support in PassBook Wallet Studio now supports beacons for PassBook passes. Enter up to 10 iBeacons per template to be loaded onto a consumer’s pass. When the consumer enters within range of a defined beacon, a notification and a pass icon will show on the lock screen. In order to manage iBeacons on passes, navigate to the appropriate project and click on the Triggers icon. This will bring up the Relevant Location information view.
User Dashboard New Composer Easier to Find We’ve made it easier to get to the new Composer. From the top of the Messages Overview page, click the “+ Message” button. You no longer have to click through to the old composers to get there. Alternatively, you can click the “Message” option in the shortcut button in the lower left-hand corner. Save Message as Draft In the New Composer, you can now save a draft of your work and come back to it later.
This guide explains how to deliver Apple Wallet passes via push notifications. You can send a single unique pass to a specific customer, or create a shareable pass and push it out to as many customers as you like. The Pass URL If you don’t have one already, create a template in Urban Airship Reach, and use the Reach API to create a pass. The API also provides an option for creating a Public URL hosted at https://wallet-api.
Pass updates are an integral piece of your Reach campaign strategy. Once a Reach pass is installed on a user’s device, send updates that make sense for the campaign’s lifecycle. We have provided example campaigns for three pass types in the Recommended Use section below. Simple, common, and complex Use Cases follow. Update Methods covers how to update passes and considerations for each method. Recommended Use After users install your pass, update the pass with values and notifications relevant to where users are in the campaign’s lifecycle.
What is iBeacon? iBeacon is a new technology that extends Location Services in iOS by monitoring for proximity to a new class of Bluetooth-powered transmitters that emit information about their presence. Any compatible iOS device with iOS 7 or later, Bluetooth enabled, and Location Services opted in can receive the information and take action based on this transmission. For more detail about device compatibility, please see iOS: Understanding Beacon.